Store Manager (40Hr) - Fabiani - Queenstown - Eastern Cape

About the Brand/Division:

Our Vision is to provide exclusive premium apparel that is unmistakably Fabiani which elevates our customers’ style and confidence.

Our Characteristics:

WE ARE BOLD

We live boldly, with the confidence to take risks.

WE ARE REFINED

We have discerning, refined taste that keeps our offering elegant and mindfully curated.

WE ARE SHARP

Everything we do is a cut above the rest, maintaining a sharp, distinct aesthetic .

Key Responsibilities:

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store.
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities.
• Manage risk within the store

Qualifications and Experience:

• A Grade 12 qualification
• A relevant tertiary qualification would be advantageous
• Must have 3 years Store Management experience
• Must have experience in driving sales to increase store profit
• Excellent customer service orientation

Skills:

• Ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills.
• Strong organizational, administration and planning skills
• The ability to take initiative
• A high level of attention to detail
• Figure and admin orientated
• Strong verbal communication and interpersonal skills
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment.
• In-depth knowledge and passion for premium and sophisticated fashion trends and brands.
• Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.

Behaviours:

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others