ACDC Express, is seeking a motivated and customer-focused Technical Counter Salesman to join our team. This position is based at our retail store in Fourways and plays a crucial role in providing excellent service and support to our customers.
Key Responsibilities:
- Greet customers warmly and assist them in selecting products based on their needs.
- Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.
- Take customer orders accurately and efficiently.
- Follow up diligently on orders to prevent delays and ensure customer satisfaction.
- Maintain a clean, organized, and attractive counter area.
- Ensure all customers leave the store satisfied with their purchases and overall experience.
- Assist customers promptly with inquiries, providing quotations, and resolving any issues.
- Treat all customers with respect, courtesy, and professionalism.
- Keep specials and promotional brochures up to date on the trade counter.
- Perform additional responsibilities as assigned by management to support operational needs.
- Manage back orders effectively, keeping customers informed and ensuring timely fulfillment.
- Provide accurate updates on stock availability and product information to customers.
- Regularly monitor and follow up on quotations provided to customers.
Skills & Experience
- 2 – 4 years’ experience
- Computer Literate
- Attention to detail
- Exceptional Customer Service
Requirements
- Matric/ Grade 12 (NSC)
- Tertiary Qualification is advantageous
- A minimum of 2 – 4 years’ experience
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