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Virtual Case Manager – Claims Support

Job Duck
Full time
2 weeks ago

Job Duck is hiring a virtual

Virtual Case Manager – Claims Support

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary
We are seeking a proactive and detail-oriented Virtual Case Manager with experience supporting insurance claims processes to join our team. This role is essential in managing and coordinating the administrative aspects of claims to ensure timely and accurate handling. The ideal candidate is highly organized, reliable, and able to work independently with minimal supervision.

• Monthly Compensation: 800 USD to 1000 USD 

Job Description
Responsibilities include, but are not limited to:
•Opening insurance claims
•Sending letters of representation
•Requesting medical records
•Preparing demands and liens for insurance companies

Key Skills
• Good communication and organizational skills
• Proactive rather than reactionary
• Takes ownership of their work and doesn’t wait to be told what to do
• Strong sense of urgency
• Accountability
• Reliability
• Self-starter
• Task-focused execution

Requirements
• 1 year of experience in a Case Manager role
•Experience in client communication
•Strong proficiency in written and spoken English
•Experience working with case management software
•Experience with e-filing and electronic document organization
•Your own PC or laptop, a headset, and a reliable high-speed internet connection (minimum 10 Mbps download / 5 Mbps upload)
•A quiet, private workspace suitable for remote work

Software
• Clio
• PracticePanther or any other case management tool.

Working Schedule: Monday to Friday, 9 AM to 6 PM 
Timezone: CST (US)




   

Languages:

English

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! 

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team.

Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well. 

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