Know all items on the menu & the basic ingredients and method of preparation of each;
Ensure tables are set with linens, silverware & glasses;
Take accurate food & drinks order, using the POS system and deliver within the specified time limits;
Ensure that all orders are received timeously by bar & kitchen staff;
Clears all dirty cutlery &crockery from the table once guests have finished using them;
Offers desserts & coffee to guests; upselling
Bill the guest correctly;
Ensure restaurant area, fixtures & fittings are clean & hygienic;
Ensure that your uniform is clean at all times.
Grade 12
Preferably 3 years of previous waiter/waitress experience in a similar environment, 5 years for Senior Waiter
Basic knowledge of wine & surrounding wine regions
Hands-on experience with cash register and ordering information system
Basic maths skills
Excellent interpersonal- & communication skills
Strong customer service orientation and active listener
Attentive and patience for customers
Comfortable in dealing with very distinguished clientele
Must be well-presented
Flexibility and Accountability
Enthusiastic personality
Between 3 - 5 Years
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