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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what this job is about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below
Purpose Statement
To administer and oversee the operationalisation of a function and related processes within Client Care, Business Bank, holding responsibility for administrative and operational support, planning, execution and oversight of the relevant tasks, processes, activities and resources.
Experience
- At least 1yr administration/processing experience preferably in banking and a client service environment
- Of applying FICA requirements
- Liaising with internal stakeholders and dealing with 3rd party service providers
- Accurately checking and processing detailed information
- Executing components, processes and resources necessary for effective and efficient administration
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Working in an environment of repetitive tasks
- FICA regulatory requirements (portfolio dependant)
- Client/service principles and practice: customer focused
- Administration and document management practices
- Quality checking and control
- General office systems, tools, practices and processes
Skills
- Administration Skills
- Attention to Detail
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Numerical Reasoning skills
- Problem solving skills
Conditions of Employment
- Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.