We’re looking for a highly organised and proactive Airbnb Bookings Manager to oversee the day-to-day management of our growing portfolio of short-term rental properties. You’ll be the first point of contact for guests, manage all bookings across platforms, and ensure a seamless, five-star experience from inquiry to checkout.
Key Responsibilities:
- Manage all Airbnb listings, including updates to pricing, availability, and descriptions
- Respond promptly and professionally to guest inquiries and booking requests
- Coordinate check-ins, check-outs, and cleaning schedules with our service teams
- Monitor and adjust nightly rates to maximise occupancy and revenue
- Handle guest issues and complaints with discretion and care
- Ensure guests have an excellent experience from booking to departure
- Provide weekly reports on bookings, revenue, and occupancy
Requirements:
- Prior experience with Airbnb or short-term rental management preferred
- Excellent written and verbal communication skills
- Highly organised with strong attention to detail
- Tech-savvy (familiar with Airbnb platform, Google Sheets, WhatsApp, etc.)
- Able to work independently and manage time effectively
- Availability to respond to urgent guest messages after hours, if necessary
Job Types: Full-time, Permanent
Pay: R12 000,00 - R15 000,00 per month
Experience:
- Air BnB Bookings Management : 2 years (Required)
Work Location: In person