Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
The main purpose of the role is to pursue, secure and maintain customers in the purchase of total life cycle support from Volvo Penta, securing the above purpose with sound parts inventory and price management principles.
Reporting: This position reports to Service Market Manager.
Job Objectives
Strategic:
- To increase the B2B (Business to Business) sales including service contracts, meet or exceeding parts sales annual budgets and self-initiated special offers through Dealers & OEMs.
- Assist the Volvo Penta Dealer Network in maintaining an efficient and relevant Network in compliance with the Volvo Penta Dealer Operating Standard applicable.
- Manage and maintain an efficient Parts Inventory and Pricing strategy in conjunction with RDC (Regional Distribution Centre) through active liaison, both local and regional, in line with Business plan objectives.
Operational:
- To ensure that Technical problems are resolved within set time frames.
- Act as a first line contact and assist the Volvo Penta Dealer Network in maintaining an efficient and relevant Network.
- To effectively liaise between Volvo Penta industrial and marine business units, Volvo Group SA Head Office and the Dealer Network to ensure delivery on customer expectation.
- Drive and monitor the development of dealers & OEMs, supporting them with necessary initiatives (competence, audits, surveys, etc) to ensure sustainable growth and performance with business plan objectives.
- Lead and support the Dealers/ OEMs to achieve profitability as per Business plan Objectives.
- Sell benefits of genuine parts and explain the technical differences between products vs. solutions.
- Key Account Management (Fleet Customers) – Drive Push Pull Activity with Dealers.
- Conduct customer engagement activities in collaboration with Dealers & OEMs.
- Conduct regular visits to dealer network sites and fleet customers where required.
- Monthly Performance review with RDC to ensure desired parts availability as per KPI target in order to achieve customer satisfaction.
- Develop and Drive aftersales sales campaigns.Deliver on the Key performance areas and strategic objectives, translating business objectives into actions.
- Adhere to Volvo Penta processes and seek improvement of same through a methodical approach to find solutions to ensure business is profitable.
- Collate, analyse and report information to management.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
Job Knowledge:
- Sound Knowledge of the Industrial Diesel Engine Market.
- Good Knowledge in Inventory Control.
- Customer oriented and Commercial mindset.
- Middle management Financial Acumen.
Job Related Skills:
- People Skills.
- Judgement and decision-making.
- Good presentation and communication skills (both orally and written.
- Able to work both unsupervised and within complex teams in a global matrix organisation.
- Experience from working closely with Dealers, OEMs and Fleet Operators Must be flexible to travel in South Africa as well as overseas.
- Sound Computer skills (Microsoft Office).
Job Experience:
- Minimum of 3 - 5 years’ experience in Industrial Market & Understand Diesel Engine Function.
- Validated Experience in defining and driving Aftermarket Sales Campaign for B2B & Retail sales channel.
- Validated Key Account Management Experience.
Education:
- Grade 12 (Essential).
- Tertiary Qualification in Business management (Preferable).
- Tertiary Technical Qualification (Desirable).
Key Competencies
- Adhering to Principles and Values.
- Applying Expertise and Technology.
- Planning and Organising.
- Achieving Personal Work Goals and Objectives.
- Deciding and Initiating Action.
- Delivering Results and Meeting Customer Expectations.
- Following Instructions and Procedures.
- Coping with Pressures and Setbacks.
Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.
Application Closing Date: 07 August 2025.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.