Job Title: Business Listings Review and Processing
Position Overview: We are seeking dedicated individuals to join our team as Business Listings Review and Processing team members. This role involves ensuring the accuracy and quality of business listings while managing customer inquiries via Zendesk. We encourage you to apply if you possess strong English language skills, attention to detail, and can commit to the outlined shifts. This is an hourly position and will vary depending on the amount of coverage that is needed during the shifts.
Shift:
- To help during peak hours or cover for absent team members, we are seeking a candidate who can work a few hours a week.
- There will be shifts during the week or on the weekends that require coverage.
- Hours will vary depending on the amount of cover that is needed.
Responsibilities:
- Review and process business listings to ensure accuracy and completeness.
- Manage Zendesk tickets to promptly address customer inquiries and issues.
- Maintain a daily quota of 200 listings while maintaining high standards of quality.
- Conduct spell checks and categorize business listings correctly.
Requirements:
- Excellent command of the English language with strong grammar skills.
- Reliable internet connection and a backup power source.
- Dependable laptop with high-speed performance.
- Attention to detail and ability to work independently with minimal supervision.
How to Apply: If you are interested and meet the requirements, please email your CV to jamie@groeglobal.com. Please include your wifi speed test and laptop specs.
Join our team and contribute to the seamless operation of our business listings review and processing department.
Job Types: Full-time, Part-time
Pay: R39,00 per hour
Work Location: Remote