Omari Construction
Call Center Representative / Remote
Location: Cape Town, South Africa (Monday Saturday, 9:00 AM 5:00 PM)
Pay Rate: $4 USD per hour
Please note: While this role is remote, we are only considering candidates currently residing in Cape Town, South Africa.
About Omari:
Omari Construction is a leader in insurance and retail sales, delivering top-quality roofing and construction services while fostering a collaborative, results-driven work environment. We are expanding our team and seeking dedicated Call Center Representatives to support our growing client base and drive customer engagement.
Position Overview:
As a Call Center Representative, you will be the first point of contact with potential and existing customers. You will handle outbound and inbound calls, provide professional customer support, and assist the sales team by generating and qualifying leads. This role requires excellent communication skills, reliability, and a positive attitude to deliver an exceptional customer experience.
Key Responsibilities:
Customer Engagement & Support
- Make outbound calls to prospective customers regarding roofing and construction services.
- Answer inbound calls with professionalism, courtesy, and accuracy.
- Schedule appointments and manage customer follow-ups.
Data Management & Sales Support
- Accurately enter and update customer information in the company system.
- Support the sales team by generating and qualifying leads.
- Ensure a smooth handoff of potential customers to the sales team.
Who We're Looking For:
- Excellent English communication skills (spoken and written).
- Strong phone presence with a professional and friendly demeanor.
- Reliable, punctual, and consistent in availability.
- Previous call center or customer service experience preferred, but not required.
What We Offer:
- Competitive hourly pay ($4 USD per hour).
- Paid training to set you up for success.
- Growth potential with a rapidly expanding company.
- A positive, team-focused, and supportive work environment.
Join Our Team!
If you are a motivated communicator who thrives in a fast-paced environment, Omari Construction wants to hear from you. Apply today and take the next step in your career with us!