Qualifications:
- Education: High school diploma or equivalent; some positions may require additional education or certification.
- Experience: Previous experience in a receptionist or administrative role is often preferred.
- Skills:
- Strong communication skills (verbal and written).
- Proficiency in computer software (e.g., Microsoft Office Suite, email programs).
- Familiarity with telephone systems and office equipment (e.g., printers, copiers).
- Excellent organizational skills and attention to detail.
- Ability to multitask and manage time effectively.
- Customer service orientation.
Duties and Responsibilities:
- Front Desk Management:
- Greet and assist visitors, clients, and employees in a professional manner.
- Answer incoming calls, direct them to the appropriate personnel, and take messages if necessary.
- Administrative Support:
- Schedule appointments and manage the calendar for executives or departments.
- Maintain office filing systems and keep records up to date.
- Prepare and send correspondence (emails, letters, packages).
- Data Entry and Management:
- Input and update information in databases and company records.
- Assist with data entry tasks as required by different departments.
- Customer Service:
- Address inquiries and resolve issues or direct them to the appropriate personnel.
- Provide information about the organization’s services, hours, and policies.
- Maintenance of Office Supplies:
- Monitor and order office supplies as needed.
- Ensure the reception area is neat and organized.
- Coordination of Meetings:
- Set up conference rooms and ensure necessary equipment is available for meetings.
- Arrange catering or refreshments for meetings when required.
- Compliance and Confidentiality:
- Adhere to company policies regarding confidentiality and data protection.
- Maintain professional conduct and a welcoming environment throughout the office.
Additional Responsibilities:
- Assist with onboarding new employees by providing orientation for office policies and procedures.
- Participate in team meetings or contribute to special projects as required.
Job Types: Full-time, Permanent
Education:
- High School (matric) (Required)
Experience:
- Administrative office procedures, practices and equipment: 1 year (Required)
Location:
- Stellenbosch, Western Cape (Required)
Work Location: In person