Responsibilities:
- Be in touch with the latest mobile/ technology
- Manage assets
- Deliver and maintain a great customer brand experience
- Grow cellular sales turnover
- Drive high operational standards
- Implement visual display principles
- Ensure effective administration management (process)
Qualifications :
- A Grade 12 qualification
- Retail cellular experience (essential)
Skills:
- Knowledge of a variety of mobile products
- Ability to work flexible hours in the ever-changing retail environment
- A customer-centric attitude and approach
- A passion for excellent Customer services and sales environment
- Be computer literate
- Have a preference to with work admin
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm .
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives .
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.