Change Manager / Business Change Manager
Location: Remote
Experience Required: 8+ Years
Job Summary:
We are seeking a highly experienced Change Manager / Business Change Manager with 8+ years of expertise in managing large-scale organizational change initiatives. The ideal candidate will have a proven track record of driving successful business transformation, managing stakeholder engagement, and implementing structured change management methodologies to ensure smooth adoption of new processes, systems, and technologies.
The Change Manager will play a critical role in developing and executing change strategies, managing change impacts, and supporting project teams and business leaders through various change programs.
Key Responsibilities:
- Develop and implement comprehensive Change Management strategies and plans to drive successful business transformation initiatives.
- Conduct Change Impact Assessments (CIA) and readiness assessments to identify risks, resistance, and opportunities.
- Manage stakeholder engagement by working closely with business leaders, project teams, and end-users to ensure alignment and buy-in.
- Design and deliver communication plans, training strategies, and awareness campaigns to support change initiatives.
- Lead organizational change activities including workshops, focus groups, and feedback sessions.
- Monitor and track the effectiveness of change interventions through KPIs, surveys, and feedback loops.
- Identify and manage change-related risks and issues, ensuring proactive mitigation strategies.
- Support project teams with integrating change management activities into project plans.
- Collaborate with HR, Learning & Development, and business units to ensure a smooth transition and adoption of new processes and technologies.
- Provide coaching and support to senior leaders and managers to drive change adoption and sustainment.
- Develop and maintain change management documentation, including change strategies, roadmaps, and stakeholder matrices.
Required Skills & Qualifications:
- 8+ years of experience as a Change Manager / Business Change Manager leading enterprise-level change initiatives.
- Strong understanding and practical application of Change Management methodologies (e.g., Prosci ADKAR, Kotter, Lewin).
- Proven experience in stakeholder management, business engagement, and relationship building.
- Experience working on IT system implementations, business process re-engineering, or digital transformation projects.
- Excellent communication, facilitation, and presentation skills.
- Ability to influence and collaborate effectively across all levels of the organization.
- Strong problem-solving and analytical skills with attention to detail.
- Experience with Change Impact Assessments, Readiness Assessments, and Resistance Management.
- Strong project management acumen with the ability to manage multiple initiatives simultaneously.
- Proficiency in Microsoft Office Suite, SharePoint, and collaboration tools.
Nice to Have:
- Change Management Certification or equivalent.
- Experience working within Agile or SAFe frameworks.
- Familiarity with change enablement tools
- Exposure to ERP, CRM, or large-scale system rollouts.