Job Description
At RCL FOODS, we are driven by a purpose that goes beyond business. Our commitment to "We grow what matters" reflects our dedication to nourishing lives, communities, and the future. As a leading player in the Food Manufacturing industry, we pride ourselves on delivering high-quality products and making a positive impact. As we continue to grow, we are seeking a talented and motivated individual to join our team as a Channel Representative.
KNOWLEDGE AND SKILLS REQUIREMENTS
- Knowledge
- Organisational/business unit processes
- The sector and its offerings
- Sales planning
- Meeting sales goals
- Coaching
- Audit and compliance
- Recent laws and regulations
- Skills
- Verbal and written communication
- Computer literacy
- Report writingInterpersonal
- Logical thinking
- Analytical thinking
- Decision making
- Presentation and facilitation
- Negotiation
- Organizational awareness
- Influence ciently in line with company procedures
Duties & Responsibilities
KEY RESPONSIBILITIES
- Ensure efficient and cost-effective product distribution
- Ensure driver teams deliver according to mapped and optimised routes
- Ensure all new and old customers are plotted on the GPS system
- Ensure orders are geared towards improving truck utilisation and loaves/km
- Ensure delivery teams invoices correspond with loading list before vehicle leaves bakery
- Ensure balancing of orders placed, delivered and returned
- Monitor driver orders for informal trade customers daily
- Monitor and track returns daily
- Craft and action plans to drastically improve returns
- Submit sales figures from drivers daily
- Ensure driver teams’ sales are in line with sales targets
- Source and distribute of key trade intelligence
- Provide actionable plans for improvements and combating competitor activities
- Ensure the capturing and allocation of all customer details
- Ensure all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts
- Ensure driver competency and delivery time management
- Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
- Employ efficient route riding system to see all customers
- Evaluate on-the-job performance, and provide training on shortfalls
- Monitor Trade Prices
- Submit weekly price surveys for informal trade customers
- Monitor RSP’s and execute pricing strategy, policy and mandate
- Build long standing relationship with customers
- Increase sales volume and market share in General Trade stores
- Develop a strategy with Informal Sales Representative to gain new business, and handle customer complaints and queries
Minimum Requirements
QUALIFICATION AND EXPERIENCE
- Grade 12/ Matric
- Valid Driver’s License (Code 10) with PDP
- 3 years’ experience in a sales function.
- Driver salesman experience beneficial.