CAREER OPPORTUNITY
This career opportunity is available at Santam for the CoE Regional Manager, who will be based in Parktown, Johannesburg.
WHAT WILL YOU DO?
CoE (Center of Excellence) Regional Manager oversees the operations and performance of the CoE team within Santam, focusing on client service and Key performance Indicators.
The CoE regional manager is responsible for managing resources, developing strategies, and ensuring regional objectives align with Santam goals.
The CoE regional manager is responsible for managing resources, developing strategies, and ensuring regional objectives align with Santam goals.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
- Strategic Planning: Developing and implementing regional strategies aligned with the overall Santam goals and objectives.
- Operational Management: Overseeing day-to-day operations, ensuring efficient resource allocation, and maintaining high standards of performance within the team.
- Team Leadership: Managing and mentoring a team of professionals within the region, fostering a collaborative and high-performing environment.
- Financial Management: Developing and managing budgets, monitoring financial performance, and ensuring cost-effectiveness within the team.
- Stakeholder Management: Building and maintaining relationships with key stakeholders, both internal and external, to support the Santam’s objectives.
- Performance Management: Setting performance goals, tracking progress, and implementing corrective actions to ensure the team meets its objectives.
- Talent Management: Identifying and developing talent within the team, ensuring a pipeline of skilled professionals.
QUALIFICATIONS AND EXPERIENCE
- Business related qualification (NQF Level 7)
- Minimum 10 years’ experience in a Management position in the short-term insurance industry and Motor Claims
KNOWLEDGE AND SKILLS
- Strategic thinking
- Excellent communication & writing skills
- Strong relationship, negotiating and networking skills
- Ability to influence
PERSONAL ATTRIBUTES
- Drives results
- Deciding and initiating action
- Leading and supervising
- Collaborates
- Client focus
- Flexibility and adaptability
- Cultivates innovation
- Strategic decision making
- Analytical thinking
- Influencing/ gaining commitment
- Business acumen
- Coaching and development
WHO WE ARE
Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.
With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.
People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.
Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.
Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!