About us 🚀:
Teamed is on a mission to equalise career opportunities for talent wherever they live. For growing companies, we simplify the whole international and remote employment experience via our proprietary platform and on-the-ground structures. We offer their global staff relevant and attractive local benefits, as well as local protection and compliance.
We are growing fast and seek the best and brightest to take us to the next level.
Join us and help shape the future of global work!
Why Does This Role Matter ⚙️
This role is a critical part of our People & Client Experience team, providing support to both our clients and internal stakeholders. You will play a key role in managing HR, Legal, Finance, and Payroll-related inquiries from clients and their employees in South Africa. You will have the opportunity to make a direct impact on our mission to create equal career opportunities for global talent. You must have extensive experience in administrative and operational support, with a strong background in HR, payroll, and compliance within the South African market. Exceptional communication and interpersonal skills, along with the ability to thrive in a dynamic and fast-paced environment, are essential for success in this role.
Key Responsibilities 🔑
- Serve as a strategic partner to our clients, ensuring timely and accurate resolution of all HR, finance, legal, and payroll-related inquiries, both internally and externally.
- Coordinate key employee lifecycle processes - from post-onboarding to offboarding. Including contract verification, payroll and expense management, policy compliance, record maintenance, and collaboration with onboarding, finance, and legal teams.
- Ensure compliance with South African labor laws and regulatory requirements, proactively conducting research and maintaining compliance databases to support client operations.
- Build and maintain strong relationships with our in-country partners.
- Develop and implement process improvement initiatives to increase efficiency and accuracy across functions.
- Manage and maintain records through our Hubspot CRM and internal platform.
- Maintain confidentiality of sensitive information.
What we're looking for 🔍
- Deep understanding of South African labor laws, compliance requirements, and industry best practices, including hands-on experience managing terminations and dispute resolution.
- Extensive experience in client support handling inquiries related to HR, payroll, or legal matters, with a strong track record of delivering high-quality customer service.
- Strong ability to manage complex inquiries and provide strategic problem-solving solutions for both internal and external stakeholders.
- You have experience in a startup or scaleup environment.
- You are completely fluent in English and added bonus points if you are in command of another language.
- Knowledge and experience in managing an HRIS system or CRM system such as Hubspot.
- You have excellent organisational and time-management skills as well as being an excellent communicator.
- Strong attention to detail, results-driven with a can-do attitude.
- Ability to work independently and as part of a team.
What's in it for you? 🥳
🤝 A friendly, talented, collaborative, and entrepreneurial team.
🌍A diverse, inclusive, and creative environment where everyone's ideas and opinions are equally valued.
🏅Opportunities for personal and professional growth.
✈️ A fully flexible/remote working culture that empowers you to work from anywhere to suit your lifestyle.
✍️ Relevant local benefits tailored to your region.
💰Competitive salary with additional perks.
👨👩👧👦 Collaboration with teams across different regions, gaining valuable international experience.
Life at Teamed 🌞
At Teamed, we believe in fostering a supportive and dynamic culture.
Here’s a glimpse of what it’s like:
- We host virtual team-building activities, like trivia nights and coffee chats, to keep our team connected and engaged.
- We celebrate milestones together, from project successes to personal achievements.
Our Commitment to You 🤞🏻
At Teamed, we warmly welcome those with alternative identities, backgrounds, and experiences.
We know diverse teams are the strongest teams.
We are committed to a fair and accessible recruitment process for all candidates and will gladly meet any accommodation requests during the application or interview process. Please just let us know.