Data Analyst - ZA Marketplace

Data Analyst - ZA Marketplace

ClearScore's vision is to help everyone, no matter what their circumstances, achieve greater financial wellbeing. We've started this journey by giving everybody access to their credit score and report for free, forever. Since launching in South Africa in 2017, ClearScore has grown to be one of the largest fintechs in the region with over 5 million users.

The Role

We are seeking a Data Analyst with credit knowledge to join our monetisation team. You will support on data-driven strategies, particularly in credit analysis and monetisation insights. This role is ideal for a detail-oriented individual passionate about leveraging data to optimise revenue strategies and enhance product offerings within the credit sector.

Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact. As a Data Analyst, you will play a crucial role in data analysis that drives commercial insights. You will assist with reporting, data preparation, and analysis of key metrics. Your insights will help influence the direction of our credit products and user experience.

What you’ll do:

• Data Analysis: Deliver in-depth analytics projects, using data and experimentation to identify opportunities and to analyse and solve complex business problems. Proactively recommending analysis we should focus on, in order to achieve our strategy and presenting ideas to stakholders
• Collaboration, Communication and Management: Managing one direct report, you will be responsible for prioritising and leading on all Commercial Analytics. You’ll work closely with other analysts, commercial, and product teams to provide data-driven insights, and refine our credit offerings and partner engagement. Driving a “data first” mentality with stakeholders to ensure that they are tracking the right data and interpreting it correctly.
• Reporting: Reporting regularly on business performance, and assist in building and maintaining dashboards, tracking KPIs, and producing regular reports on monetisation, user behaviour, and credit performance.
• Data Preparation: Conduct data cleaning, transformation, and validation to ensure accuracy and relevance in datasets used for credit and monetisation analysis.

What will make you successful at ClearScore:

• Educational Background: Aptitude and passion for statistics/mathematics: the majority of our analysts have good degrees in STEM subjects or Economics; however we are looking for aptitude rather than education.
• Analytical Skills: Demonstrated experience with data analysis, including a basic understanding of statistical methods and metrics relevant to credit and monetisation.
• Technical Skills:
  • SQL: Proficiency in SQL is required for data querying, especially within Databricks or similar cloud data warehouses.
  • Data Visualisation: Basic knowledge of tools like Excel, Domo, Tableau, or similar platforms for generating reports and visualisations.
  • Python: Knowledge of this is a plus
• Credit and Commercial Knowledge: Being commercially aware, with an understanding of credit products, user behaviour analytics, and familiarity with concepts like loan terms, default rates, and debt review cycles.
• Attention to Detail: High accuracy in data preparation and reporting, with a structured approach to identifying discrepancies and refining data accuracy.
• Communication Skills: Ability to clearly communicate data insights and collaborate effectively with cross-functional teams, across multiple levels.
• Leadership and Prioritisation Skills: Experience in management is a plus, but you may also have experience coaching, leading on projects, as well as managing and planning your own workload.

Why ClearScore?

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.