Job Description
Hello Future Digital Consulting LeadWelcome to FNB Personal Segment Advisory and Suites, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in FNB Personal Segment Advisory Suite, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change
This role is based in Joburg or Cape Town
As a Digital Consulting Lead your key responsibility is to oversee multiple stakeholders, clients, and large teams, driving strategic initiatives, and ensuring exceptional service delivery. The Consulting Lead will leverage their extensive account management, client service and / or consulting background and deep understanding of digital media, AdTech (such as Google Marketing Platform and Google Analytics), and all things related to tech, data, and AI. This role demands a visionary leader who can foster strong client relationships, inspire teams, and maintain the agency's competitive edge through innovation and excellence.
As a Digital Consulting Lead your key responsibility is to oversee multiple stakeholders, clients, and large teams, driving strategic initiatives, and ensuring exceptional service delivery. The Consulting Lead will leverage their extensive account management, client service and / or consulting background and deep understanding of digital media, AdTech (such as Google Marketing Platform and Google Analytics), and all things related to tech, data, and AI. This role demands a visionary leader who can foster strong client relationships, inspire teams, and maintain the agency's competitive edge through innovation and excellence.
Are you someone who can:
- Provide strategic direction and leadership for digital media initiatives across multiple clients and stakeholders.
- Develop and implement comprehensive digital media strategies that align with client objectives and industry best practices.
- Oversee the execution of digital media campaigns, ensuring they meet performance goals and deliver measurable results.
- Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and maintain the agency's competitive edge.
- Collaborate with internal teams, including creative, strategy, media, digital development, and data teams, to ensure seamless campaign execution.
- Strategic relationship and stakeholder management of external agencies, including Above the Line (ATL), creative, technology and other marketing services providers.
- Facilitate regular meetings and updates with stakeholders to review campaign progress and address any issues.
- Drive strategic influence within the organization to enhance digital media capabilities and service standards.
- Manage project timelines and budgets, ensuring all deliverables are met on schedule and within scope.
- Leverage data and AI to optimize campaign performance and drive business outcomes.
- Ensure the team implements effective digital marketing tactics based on data-driven insights and industry best practices.
- Stay abreast of the latest trends and best practices in data, tech, and AI to maintain a high level of digital maturity.
You will be an ideal candidate if you:
- Minimum of 8 years of experience in digital media and account management, including at least 3 years in a leadership role within a technology, consultancy, or digital agency environment.
- Bachelor’s degree in marketing, Business, Communications, or related fields, equivalent to NQF Level 7
- Some experience in digital media campaign planning and execution.
We can be a match if you understand:
Digital Marketing Expertise
- Strategic Understanding: Deep knowledge of digital marketing channels (search, social, programmatic).
- Campaign Planning: Ability to co-create integrated marketing strategies with clients.
- Performance Metrics: Understand KPIs like ROAS, CAC, LTV, CTR, and conversion rates.
- Adtech Fluency: Familiarity with platforms like Google Marketing Platform, Meta Ads Manager, and DSPs.
- Generative AI: Experience using AI tools for creative asset generation and personalization.
Technical Acumen
- Data & Analytics: Proficiency in Google Analytics, Looker Studio, and interpreting dashboards.
- Cloud & AI Tools: Understanding of Google Cloud Platform, machine learning basics, and AI-driven optimization.
- MarTech Stack: Knowledge of CRMs (e.g., Salesforce), CDPs, and marketing automation platforms.
Client & Stakeholder Engagement
- Executive Communication: Ability to translate technical concepts into business value for C-suite audiences.
- Account Growth: Identify upsell/cross-sell opportunities and expand client relationships.
- Industry Awareness: Stay informed on digital trends, competitor activity, and emerging technologies.
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
Apply now if you are interested in taking the next step. We look forward to engaging with you!
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Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
12/08/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.