About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
www.tollgroup.com
PRIMARY DUTIES & RESPONSIBILITIES
- Manage Incoming emails and requests for estimates from customers and team
- Gather data and analyse requirements from the request form to produce the estimates. Volumes and target rates to be applied accordingly
- Decide on best routing option and mode of transports
- In case of significant volume estimates, this must be escalated to supervisor or manager
- Input data into share-point
- Close Co-ordination with operations and clients in terms if rates to ensure accurate output
- Correct prioritisation of clientele through identification of strategic clients in terms of numbers (eg Top 50)
- Ensure standard tariffs are adhered to ,any tariff changes must be approved by department managers
- Engage with service providers eg shipping lines , airlines, transportation companies to obtain pricing
- Engage with Toll offices and agents in a professional manner
- Rate negotiation for non- key countries and negotiation for spot rates
- Every estimate must be checked by yourselves and the supervisor (when required) before issuing to the client
- Accuracy and all charges must be taken into consideration
- Focus on following up on estimates done, rates etc and updating estimate register on a daily basis
- Follow the Estimate Process accordingly
- Cargo Wise User
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in South Africa and be prepared to undertake pre-employment checks including a criminal history check and medical.