Gathering, analysing, and documenting requirements
Assist with the mapping of User journeys.
Create relevant user stories.
Collaborate with cross-functional teams comprised of product management, / UX, technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements.
Support Agile practices and encourage the improvement of service.
Participate in the various agile processes such as release planning, backlog refinement, retrospectives, sprint review and daily stand-ups.
Create test cases and user acceptance criteria using standard test techniques.
Matric / Grade 12
Tertiary Qualification - Certified Business Analysis Professional (CBAP) / Diploma in Business Analysis (FTI)
Min 4 years working experience as Feature Analyst / Business Analyst within a Financial Services environment