Job Description

• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Ensure system, process and efficiency improvements (including innovations)
• Analyse system technical requirement
• Conduct a system requirement risk assessment
• Define, develop and document how business systems interface functionally
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Control expenditure and identify process improvements to contain and reduce costs
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Display and encourage an appreciation of teamwork and inclusivity
• Participate in planned activities that are appropriate for own development
• Ensure development and continuous value add improvement to operational processes
• Compile reports that track progress and guide business to make informed decisions
• Manages risks in own area of responsibility
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards

Requirements:

• Relevant IT Qualification
• 2-5 years' experience in a similar role
• Relevant IT qualification (e.g., Computer Science, Information Systems).
• 2–5 years' experience in a similar Systems Analyst or Business Analyst role.
• Ability to write clear technical specifications and system documentation.
• Proficiency in creating UML diagrams (e.g., use case, sequence, class diagrams).
• Experience with integration patterns (REST APIs, web services).
• Exposure to Java or similar object-oriented languages.
• Experience with SQL/MySQL; NoSQL exposure an advantage.
• Familiarity with Agile methodologies is an advantage.
• Exposure to AI tools and technologies is an advantage.

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.