General Manager (GM)- UNDERBERG BUILD IT

Underberg Stores
R 318 465 - R 403 248 a year
Kwa Sani Local Municipality, KwaZulu-Natal
Full time
1 day ago

Job Title: Store Manager

Tasks and duties will include, but are not limited to:

· Store reports to OPS manager & MD

· Focus of the day is identify, communicate and follow up on daily problem areas

· Sales and margin analysing

· Waste, markdown and shrinkage analysis

· Analyse daily ranking report and identify problem areas

· Manage expenses versus budget

· Quality control of all stock

· Manage stock levels and ensure orders are placed timeously

· Promotions are honoured in press, guild and TV adverts

· Pricing integrity of all products in-store

· Ensure full range of products are available on the shelf

· Ensure all cash is balanced and deposited securely on a daily basis

· Perform spot checks at Receiving area

· Maintain a professional store image by ensuring staff adhere to dress code standards, signage is clear and up-to-date, housekeeping is consistently high, and customer service is exceptional

· Ensure all equipment, building facilities, and store assets are properly maintained and in good working order.

· Maintain ongoing, effective communication with staff, customers, buyers, the distribution centre (DC), and suppliers

· Ensure all staff consistently adhere to store rules, policies, and procedures

· Proactively plan and prepare for upcoming events to ensure smooth execution.

· Ensure timely follow-up on all instructions and directives, and outstanding tasks.

· Provide clear, focused guidance and leadership to line managers and staff.

· Maintain a visible presence and stay attentive to the needs of both customers and staff.

· 6- 5- 3 rules are followed

· Be actively present on the sales floor during peak business hours

· Logistical planning for all collections and deliveries

· General bulk yard management

· Review Goods Received Vouchers (GRVs) daily for accuracy.

· Drive total customer satisfaction through the in-store customer satisfaction program

· Store representation at company functions & attending training courses.

To successfully secure this opportunity, you must:

· Be in possession of a Matric certificate

· Valid RSA driver license

· Be reliable, punctual, organised, meticulous and well presented

· Have a great attitude and strong work ethic

· Be capable and confident in your ability

· Have good interpersonal skills with excellent customer relations

· Strong leadership and organizational skills

The following will be to your advantage:

· Prior experience in a retail hardware environment

· Bilingual (English and isiZulu)

If you have the essential requirements and would like to seize this great opportunity, please send your

to

Applications close Monday 15 September 25

No interview costs will be covered by the company. If you do not get a response then your application was not successful. We reserve the right not to fill this position.

Job Types: Full-time, Permanent

Education:

Work Location: In person

Apply
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