Job Advert Summary
Clover is currently recruiting for a Human Resources Administrator. The successful candidate will be responsible to maintain and update records and internal databases to provide HR, Payroll and Employee Benefits administration services to the branch and business . This exciting opportunity is based at the Clover Clayville branch.
Minimum Requirements
- Diploma in Human Resources Management
- Business English: Fluent
- Computer literacy (Intermediate)
Duties and Responsibilities
PROCESS EMPLOYEE BENEFIT ADMINISTRATION
- Capture all employee additions, amendments, terminations and claims on service provider portals
- Verify records on supplier portals and keep internal claim and other recordkeeping up to date
- Submit group scheme claims, home loan applications, medical aid withdrawals and membership changes, disability and death claims via email correspondence
- Capture deduction changes on payroll and ensure that employer contributions and payroll deductions are processed accurately and timeously
- Assist with required communication and administration to ensure successful finalisation of all employee queries
- Assist with the processing of conversions, administration and communication with employees on pensioners' payroll
- Assist to distribute and collate communication and documentation to and from branch HR departments
- Assist with the compilation and storage of records, reports, and documentation in accordance with legislative requirements eg. POPIA and Pensions Act
PROCESS PAYROLL INPUT
- Capture input on payroll system for respective branches and third parties
- Perform calculations according to input received and capture input in the systems
- Ensure master data integrity and accuracy of payroll data/records (electronic & manual)
- Control input by checking dummy payslips for accuracy in order to rectify if necessary and process in payroll
- Assist with required communication and support to ensure successful resolution of all payroll queries
- Provide support to branches and assist employees and HR users with payroll and system related queries
- Provide assistance with the packing and shipping of monthly employee payslips and other branch documentation
PROVIDE HR SYSTEMS SUPPORT
- Provide first line HR systems support to all regional HR systems users (budget, Performance Management etc.)
- Provide first line HR systems support to all branch Manager Self Service (MSS) and ESS system users
- Provide full support and back-up function for all HR System functionality
- Perform troubleshooting and system problem-solving
- Resolve or escalate all systems user queries and close Jira Service desk calls
PROVIDE HR ADMINISTRATION SUPPORT
- Assist Branch HR Administrator with admin functions relating to employee engagements, changes and terminations
- Assist to administer the national personnel budget process, and the management of all branch budget changes
- Provide general HR administration and reporting support as required by the team
- Prepare presentations and ad-hoc reports upon request
- Provide accurate management information upon request
SUPPORT INTERNAL AND EXTERNAL AUDIT PROCESSES
- Perform system and payroll data audits (electronic & employee files) to ensure Employee Master data integrity
- Collate, verify, track and provide feedback to branches on all monthly audits
- Support payroll, HR and Systems teams with annual payroll processes (external auditors)
PROVIDE GENERAL ADMINISTRATIVE SUPPORT
- Assist with the preparation and publishing of policies and communications to stakeholder
- Arrange and distribute medical aid cards and medical aid bags to members
- Act as stand-in for all Benefit, HR Admin and Payroll team members when required
- Prepare presentations and ad-hoc reports upon request
- Provide accurate management information upon request
- Assist management with travel and meeting arrangements
Provide any general administrative assistance required with projects and ad-hoc