IT Coordinator

Overview

Want to join a frontrunner in renewable energy that is actively seeking early entry into new markets globally? Since the establishment in 2007, Scatec has acquired extensive knowledge and experience in developing, building and operating solar, wind and hydro power plants and storage solutions. Driven by our company values and competent global workforce, we aim to deliver competitive and sustainable renewable energy globally; protect our environment and improve quality of life through innovative integration of technology; and create shareholder value. We are present on four continents and are headquartered in Oslo, Norway.

Main purpose of positionCurrently we are looking for an IT Coordinator in Cape Town, South Africa to be part of our global team working together towards our vision – Improving our future.

As our IT Coordinator you will provide expert-level technical support and incident resolution at both first and second-line levels, ensuring the stability, security, and optimal performance of the organization's IT infrastructure. You will also coordinate, assist, and train end users to operate computer hardware, software, and peripherals within Scatec systems.

Main responsibilities 

• Install, configure, and maintain IT equipment, printers, and conferencing solutions
• Create and manage user accounts, licenses, and permissions across Scatec systems
• Provide 1st and 2nd line IT support, troubleshooting hardware, software, and connectivity issues
• Set up computers, deliver technology onboarding, and create user guides for employees
• Monitor IT infrastructure, ensuring compliance with policies, security regulations, and best practices
• Manage ITSM tickets, prioritize queries, and ensure timely resolution
• Handle hardware failures, warranty claims, and vendor negotiations
• Collaborate with Scatec’s Global IT Team, providing input on upgrades and maintaining partner/vendor relations

Qualifications and competencies

• B Degree/Honors in IT or related field (Information Technology, Systems Support, Communication Networks
• A minimum of 8 years working experience, 1st & 2nd Line support experience, proven ability to work independently and handle multiple priorities in a fast-paced environment
• Ideally a Microsoft 365 Certification (Windows Client (MD-102)
• Modern Desktop Administrator Associate
• Azure Fundamentals (AZ-900)
• Identity and Access Administrator Associate (SC-300)
• Endpoint Administrator Associate), ITIL® 4 and COBIT® 5 certification advantageaous
• IT Security (Firewalls, software services and security policy)
• Independent, proactive & resilient to IT site/field support
• General work ethic of trust, honesty, integrity, punctuality, and diligence

Personal characteristics

It is part of every employee’s term of reference to contribute to Scatec's vision: Improving our Future and adhere to our company values which are:

• Predictable: demonstrate clear communication and listening skills, shares information in an open and honest way
• Driving results: demonstrate determination, pro-activeness, can prioritize and work independently
• Changemaker: demonstrate entrepreneurship, can challenge, fast learner, take initiates and adjust
• Working together: demonstrate teamwork, shares responsibilities, can compromise, has a can-do attitude

For this role we also expect

• An ability to learn new technologies quickly
• Strong reporting and documentation skills
• Proactive thinker energized to solve challenges
• Active participation in Scatec's Global IT team
• Excellent communication skills, both oral and written
• Regular and timely communication of request/incident status
• Ability to translate technical issues and concepts into business language

Additional information:

• Willing to travel extensively both domestically within Africa and internationally to 3rd world countries
• Must have valid driver’s license and  passport
• Must be able to work in an open plan environment
• Must be able to work extended hours when required
• Business Savvy and an Influencer in being able to demonstrate credibility and responding convincingly to challenges

We offerScatec is an exciting, innovative, and ambitious company operating in a growing industry. We offer a challenging and interesting position where you will be part of a flexible, diverse, and truly international working environment consisting of highly competent and committed colleagues with a positive drive to make a difference. 

Scatec is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need.

Applications will be processed on a continuous basis.