Job Description
This role focuses on analysing actual profitability at product, segment, and customer level to deliver insights that influence strategic decisions, inform pricing negotiations, and portfolio optimisation. The analyst will provide clear, data-driven recommendations to improve margins, identify performance drivers, and support business growth.
Profitability Analysis
- Analyse actual profitability at product, customer, segment, and portfolio level.
- Develop and maintain profitability reporting dashboards, highlighting key trends and variances.
- Compare actual results against forecasts, budgets, and historical trends to identify performance drivers.
- Perform variance analysis to pinpoint underperforming products, segments, or channels.
Customer & Segment Insights
- Calculate and monitor customer-level profitability, factoring in revenue, cost-to-serve, and risk.
- Identify high-value and low-value customer segments, providing actionable recommendations for strategic focus.
- Analyse drivers of profitability including pricing, acquisition costs, servicing costs, and retention rates.
Decision Support & Pricing Influence
- Provide profitability insights to support price negotiations with key clients or intermediaries.
- Supply data-driven recommendations to inform product pricing, discount strategies, and margin optimisation.
- Collaborate with the Credit Pricing team to ensure alignment between risk-based pricing models and actual profitability outcomes.
Reporting & Stakeholder Engagement
- Present profitability insights and recommendations to management, sales, and product teams.
- Translate complex data into actionable insights for non-technical stakeholders.
Data Management & Analysis
- Extract, clean, and manipulate large datasets from multiple systems for analysis.
- Build and maintain models to measure profitability under different economic and business scenarios.
- Ensure data integrity and accuracy in all reporting and analysis outputs.
Continuous Improvement & Special Projects
- Identify opportunities to improve profitability measurement frameworks and methodologies.
- Support strategic initiatives aimed at improving product and customer profitability.
- Participate in ad-hoc projects requiring financial and operational analysis.
Qualification and Experience Required
- Bachelor of Science Degree
- 1-3 years' experience in Data Science
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
02/09/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.