It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
The National Customs Manager is responsible for developing a competitive, reliable, and innovative customs standalone product in the country. This role focuses on creating a compelling value proposition for Kuehne + Nagel's customs standalone product, acquiring new business from international and local accounts, and managing full P&L ownership to ensure profitable growth. The manager will lead, coordinate, and drive the development of commercial strategies to win large/multi-country and SME opportunities in the standalone customs business. The key objective is to become a market-leading provider of highly digitized and compliant customs brokerage solutions in the region.
How you create impact
- Develop and implement a business development plan to boost revenues in the customs standalone; Identify and pursue new business opportunities in collaboration with sales teams and through own initiatives; Define target accounts and establish strategies to secure them
- Analyze the domestic customs brokerage market, mapping relevant verticals, customers, and industry trends; Assess market trends and opportunities, translating these into new customs approaches; Reconcile new approaches against existing product designs and responses; Draft a domestic roadmap for customs standalone based on the group's strategic value proposition and growth aspirations.
- Focus on technical and commercial product development; Develop a go-to-market approach and value proposition for the customs standalone product; Support country customs teams to establish standalone products and teams
- Increase connectivity with customers, suppliers, internal partners, and customs authorities via digital interfaces, bots, automated uploads, etc.
- Establish strong relationships with clients' financial decision-makers as their single point of contact for all lines of business; Manage client relationships by conducting visits to understand their cross-border trade requirements
- Serve as the first point of contact for the Sales organization, including Key Account and Field Sales, regarding customs brokerage-related opportunities
What we would like you to bring
- Proven ability to design and execute growth strategies, identify target accounts, and secure new business across international and domestic markets.
- Strong capability in analyzing customs brokerage trends, mapping verticals, and translating insights into actionable product and commercial strategies.
- 5-8 years of experience in National Management, sales, Leadership, and international business.
- Experience with digital tools and technologies to enhance connectivity and automation
- Excellent commercial acumen, communication, and negotiation skills
What's in it for you
We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group. If, like us, you put customers at the heart of everything you do, you can expect to be rewarded with a complete package of benefits on top of a salary that grows with you as you grow in our business.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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