Office Manager & Events Coordinator - LifeCheq

About LifeCheq

LifeCheq is a pioneering fintech company based in South Africa, leading the revolution in personal finance with our holistic approach and advanced advice platform. We cater to the mass affluent market, boasting the fastest-growing and one of the largest financial advice platforms in the sector. Our mission is to democratise access to high-quality, personalized, and holistic financial advice.

Role Overview

We are seeking a highly organised and proactive Office Manager & Events Coordinator to join our dynamic team. This role is essential to supporting our operations through seamless travel coordination, event management, and comprehensive office administration. The successful candidate will be the backbone of our operational efficiency.

This position requires someone who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and is comfortable working across multiple time zones. You will be instrumental in managing high-profile events such as our annual Product Leadership Conference, team inductions, partner events, and complex international travel arrangements.

Key Responsibilities

Travel Management & Coordination

• Manage all aspects of domestic and international travel for team members

• Coordinate complex multi-destination itineraries across different time zones

• Handle visa applications, travel insurance, and accommodation bookings

• Provide 24/7 support for travel-related emergencies and changes

• Maintain relationships with preferred travel vendors and negotiate rates

• Track and manage travel budgets and expense reconciliation

Event Planning & Management

• Plan and execute the annual Product Leadership Conference and other major company events

• Coordinate team induction programs and onboarding logistics

• Manage partner events, client meetings, and team gatherings

• Handle venue sourcing, catering, audio-visual requirements, and logistics coordination

• Coordinate virtual and hybrid events, including technical setup and support

• Manage event budgets and vendor relationships

Office Administration

• Oversee procurement and tracking of IT equipment including laptops and office supplies

• Manage office inventory and coordinate with suppliers

• Handle facilities management and office maintenance coordination

• Coordinate with IT support for equipment setup and troubleshooting

• Maintain accurate records and documentation systems

• Support managers with administrative tasks related to new hires and departures

Operational Support

• Serve as the primary point of contact for urgent operational matters

• Coordinate cross-functional logistics for product launches and company initiatives

• Manage calendar coordination for senior leadership

• Handle confidential and sensitive information with discretion

• Provide general administrative support to various departments as needed

Requirements

Essential Qualifications & Experience

• Minimum 3-5 years of experience in office management, executive assistance, or event coordination

• Proven track record in managing complex travel arrangements and logistics

• Experience planning and executing corporate events of varying scales

• Strong proficiency in Microsoft Office Suite, Google Workspace, and project management tools

• Experience with travel booking platforms and expense management systems

Key Skills & Attributes

• Exceptional organisational skills with ability to manage multiple priorities simultaneously

• Extreme attention to detail and commitment to accuracy in all tasks

• Outstanding communication skills both written and verbal

• Proactive problem-solving approach with strong common sense and judgment

• Flexibility and adaptability to work across different time zones and irregular hours

• Discretion and confidentiality when handling sensitive information

• Technology proficiency with ability to quickly learn new systems and platforms

• Cultural sensitivity for managing international travel and diverse stakeholder needs

Personal Qualities

• Willing to be available 24/7 for urgent travel and operational support

• Calm under pressure with ability to handle last-minute changes effectively

• Strong interpersonal skills to work with team members at all levels

• Self-motivated with ability to work independently

• Professional demeanor suitable for interaction with external partners and clients

• Positive attitude and collaborative approach to teamwork

What We Offer

• Opportunity to play a crucial role in a fast-growing fintech company

• Monthly salary: R20,000

• Remote-first work environment with flexible arrangements

• Exposure to international business operations and travel industry

• Opportunity to develop expertise in corporate event management

• Collaborative and innovative company culture

• Chance to make a significant impact on operational efficiency

• Professional development opportunities in operations and project management

Working Conditions

This role requires:

• Availability for emergency support outside standard business hours

• Coordination across multiple time zones (international travel support)

• Occasional weekend work during major events or travel periods

• Ability to work remotely with occasional in-person coordination when required
  
  This is a 12 month contract with possibility of converting to full time.

Join us in supporting LifeCheq's mission to revolutionize financial advice by ensuring our operations run seamlessly, our events create meaningful connections, and our team can focus on delivering cutting-edge technology solutions.