Job Overview
Business Segment: Personal & Private Banking
Location: ZA, GP, Johannesburg, Simmonds Street
Job Type: Contract
Job Ref ID: 80443255A-0002
Date Posted: 7/29/2025

Job Description

The primary objective of this position is to oversee the full outsource strategy in order to effectively manage capacity and improve collections recoveries within the non-performing portfolio. This includes working closely with outsource partners to develop collections tactics and implementing legal strategies to maximize recovery and collections performance. Additionally, this role involves managing vendors within established governance frameworks and policies as well as ensure adherence

Qualifications

Matric, Diploma or Degree
Experience Required

1-3 years Exposure to Banking and experience in a Debt Collecting environment.
Experience in administrative functions – retrieval of statements, drafting of letters containing financial information

Additional Information

Behavioural Competencies:
Checking Things
Documenting Facts
Following Procedures
Interacting with People
Managing Tasks
Meeting Timescales
Producing Output
Resolving Conflict
Showing Composure
Taking Action
Team Working
Understanding People

Technical Competencies:
Active Listening
Collections
Difficult Calls Management
Legal Compliance
Product and Services Knowledge
Recoveries
Verbal Communication

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za