What you will do:
Manage and process LTC/DEMO placement requests.
Consult with business stakeholders, including but not limited to Senior Management, Product Managers, and Sales teams.
Coordinate and plan placements, ensuring that inventory is correctly placed at the customer site in alignment with relevant documentation and system setup.
Provide completed documentation to the relevant departments as required.
Create and update LTC/DEMO reports using appropriate systems and registers.
Monitor the cost value of LTC/DEMO inventory and related sales returns. Raise awareness of underutilized sets by using ERP system reports to highlight performance and turnover.
Record stock take results in systems and registers, ensuring all relevant documents and stock count sheets are signed off for the upliftment process.
Validate and investigate inventory discrepancies.
Compile investigation findings with supporting documents, screenshots, and relevant data in an investigation pack.
Collaborate with stakeholders to resolve identified discrepancies.
Analyze expiry reports and provide timely notifications of expiring stock to enable appropriate action.
Ensure timely and accurate reconciliation, processing, and stock control related to LTC/DEMO inventory.
Process amendment requests for LTC/DEMOs through the correct procedures, including documentation, registers, and system updates. Ensure accurate records of all updates.
Analyze LTC/DEMO request frequency to justify the upliftment of inventory.
Facilitate the completion, sign-off, and approval of LTC/DEMO upliftment documents.
Coordinate product returns with appropriate documentation and processes.
Support and collaborate with the warehouse, CSD, and Kitroom teams to meet overall operational objectives.
Record and rectify all deviations or variances related to LTC/DEMOs, notifying the Kitroom Manager as necessary.
Identify excess or slow-moving inventory and work with the Kitroom Manager to address these issues.
What you need:
Required:
Degree or equivalent.
Minimum of 2 years' experience in inventory or order management.
Valid driver's license.
Proficient in Microsoft Excel.
Preferred:
Experience with ERP systems is an advantage.