Outbound Administrator

The Outbound Administrator plays a vital coordination and support role within the outbound department, ensuring the timely processing of customer orders via WMS, generating pick slips, and facilitating order readiness through accurate documentation and reporting. This role supports the Outbound Team Leader in achieving operational flow, system alignment, and service level performance by handling daily WMS order tasks, interdepartmental communication, and report generation. The administrator ensures outbound execution is underpinned by accuracy, visibility, and proactive issue resolution.

Key Responsibilities:

WMS Order Management & Pick Slip Generation

• Monitor the Warehouse Management System (WMS) daily for carryover and newly released orders.
• Build order waves and generate pick slips to initiate daily picking activities.
• Distribute pick slips to the outbound picking team and align pick sequences with operational priorities.
• Flag orders requiring manual release or special handling for review by the Outbound Team Leader.

Inventory Coordination & Stock Replenishment

• Liaise with the Inventory Team to ensure required SKUs are replenished into picking locations to prevent operational delays.
• Confirm with the Inventory Manager on expiry extensions for outbound stock where applicable.
• Alert the Outbound Team Leader and Inventory personnel of any WMS allocation failures or blocked picks.

Outbound Documentation Control

• Engage with Business Solutions to follow up on Delivery Note (DN) creation and delivery discrepancies.
• Verify and record documentation related to outbound orders; escalate any missing or incorrect documents.
• Ensure that completed orders in WMS align with physically handed-over quantities at dispatch.

Reporting & Data Administration

• By close of business (COB), export and upload daily order fulfilment and pick status data to the Tekstiel SharePoint system.
• Ensure uploaded reports are accurate, consistent, and support operational visibility and client reporting requirements.
• Maintain a secure and organized digital and hard-copy filing system for outbound documentation and reports.

Collaboration & Operational Support

• Support the Outbound Team Leader in maintaining seamless outbound flow through timely admin triggers and updates.
• Serve as a communication bridge between Operations, Inventory, and Admin teams for all outbound-related documentation and system queries.
• Participate in outbound huddles and handovers to stay aligned with operational challenges, client escalations, or system-related changes.

Minimum Requirements:

Education

Matric / Grade 12 (Required) and a relevant tertiary qualification in supply chain, operation or logistics.

Experience

Minimum 2 years in warehouse administration, preferably in outbound or order fulfilment operations

Systems

Proficiency in WMS (Warehouse Management System), Microsoft Excel, SharePoint

Skills

Attention to detail, order processing, system navigation, documentation accuracy, interdepartmental coordination

Certifications

Administrative or logistics support training advantageous

Other

Experience in 3PL, FMCG, or multi-client warehousing environments is preferred

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.