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Role Purpose/Business Unit:
As part of the broader Vodacom Financial Services strategy, the incumbent will need to develop and maintain a portfolio of Airtime Credit products, manage them through the stages of the telco Lending products life cycle. At the core of the role will be the management of performance and deliverables related to Airtime Advance in South Africa as well as across the Vodacom Group footprint.
The successful candidate will need to:
- Keep pace with the latest in industry & technology developments as well as the broader regulatory environment;
- Foster broader collaboration with other business units, ensuring the payments and remittances complement and leverage Vodacom core telco offering;
- Improve the overall revenue contribution and performance of Airtime Advance;
- Manage all commercial deliverables working with technology counterparts to deliver various new features and drive the performance of Airtime Advance.
Your responsibilities will include:
- Management of the existing Airtime Advance Product, maximising growth of the existing business whilst maintaining key metrics around customer ARPU accretion, loss ratios and customer churn
- Continue to develop and innovate the existing Airtime Advance proposition
- Utilisation of Airtime Advance analytics as a launch pad for additional lending propositions which will be developed as part of a compelling consumer offering
- Developing all relevant documentation, providing inputs and evaluation for financial business cases, defining business rules and working with customer experience teams to define and refine existing and new customer journeys
- To do revenue projections and forecasts for revenue and analyse and identify shortfalls and areas of improvement
- On-going innovation and product development, market trends and also historical data and performance
- Provide insights to the broader team around innovations and developments within the telco Lending and Fintech industry
- To regularly review launched products to ensure the performance is in line with initial assumptions and implement corrective measures if needed and also look at how to improve/enhance products
- Keep track of competitor launches and take measures to mitigate risks
- Monthly product presentations for an audience consisting of managing executives and senior management
The ideal candidate for this role will have:
- Matric essential
- Relevant 3 year Business degree essential.
- Minimum of 8 years’ experience within the Consumer Lending industry is essential
- Prior Airtime Credit or Consumer lending product design and development experience is essential
- A detailed knowledge understanding of the fast paced unsecured lending industry is essential
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 26 August 2025.
The base location for this role is Vodacom Midrand Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.