- Highly dynamic and fluctuating Telecommunications industry
- Within the legal, regulatory, and commercial environment of South Africa
- Fast moving industry
- Context changes in terms of technology advancements
- Operate within the Supply Chain environment within MTN
- Operate within the Telecommunications environment
- Characterized by high levels of operational pressure and deadlines
- Operating within the manufacture’s realms and trade customer environments and external service providers (Collateral/courier etc.)
- MTN environment currently characterized by automation of processes of procedures