Receptionist and Administrative Assistant
Job Description:
Cape Town Wine Hub is seeking a Receptionist and Administrative Assistant who embodies professionalism, efficiency, and excellent multitasking abilities. This role is crucial for maintaining a smooth and productive office environment within a fast-paced, dynamic setting.
Key Responsibilities:
- Greet and welcome visitors, ensuring they are directed appropriately.
- Notify company personnel of visitor arrivals.
- Maintain security and operate the telecommunications system.
- Coordinate and manage meetings, including wine tastings, and assist with preparations such as coffee service.
- Ensure the office area is clean, safe, and in compliance with all procedures and regulations.
- Answer, screen, and forward incoming phone calls.
- Manage stock control and monthly ordering of office stationery and consumables.
- Oversee dispatch and receiving processes, adhering to established procedures.
- Arrange couriers for orders and monitor timely deliveries.
- File and organize documentation effectively.
- Maintain stocked kitchen consumables on a daily basis.
- Maintain records of unlabelled wine (e.g., pink cards) in accordance with SAWIS requirements.
- Prepare and submit necessary documentation for wine movement, certification, and labelling (BG 5, BG 9, BG 11).
- Coordinate sensory renewals and additional testing submissions.
Requirements:
- Matric (Grade 12) and/or equivalent qualifications
- Minimum of 2 years’ experience in a similar administrative and/or receptionist role
- Proficient in Microsoft Excel, email communication, and switchboard operations
- Fully bilingual in English and Afrikaans (spoken and written)
- Highly organized with strong time management skills
- Excellent telephone etiquette and clear verbal communication
- Professional, friendly, and approachable demeanor
- Strong customer service orientation with the ability to handle difficult situations calmly.
- Self-driven, proactive, and resourceful
- Able to work well under pressure and manage multiple tasks efficiently
Job Types: Full-time, Permanent
Pay: R9 000,00 - R12 000,00 per month
Work Location: In person
Application Deadline: 2025/07/20
Expected Start Date: 2025/07/24