ROLE PURPOSE
To provide front-desk service and support to the customers & visitors.
MAIN OUTPUTS
- Perform front of house operational services including receiving calls, taking of messages, making calls on behalf of employees
- Provide a reception service including receiving visitors and directing them towards endorsed appointments
- Responsible for the booking service of boardrooms and parking
- Taking of minutes during official meetings, typing and circulation thereof
- Receiving and capturing of building audit sheets data and filing thereof
- Ordering, processing & delivering of required stationary for all employees
- Receiving and sorting of post, and contacting recipient employees for collection
- Regular communication with employees via email regarding office management issues
- Provide and perform administrative functions/support to various business sections
- Assist with administration for project works and special tasks
QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:
- Matric (Senior Certificate)
- Certificate in Receptionist/Administration/Secretarial
- Valid SA Drivers License
- 1 year relevant experience in switchboard operation and/or secretarial capacity
- Administration/Reception/Switchboard training ideally in a customer orientated environment
- MS Word, MS Excel & MS Outlook
FUNDAMENTAL COMPETENCIES
- Result Oriented
- Attentive To Detail
- Stress Tolerant
- Good Written Communication
- Customer/Client Focused
- Ability To Dealing With Ambiguity
- Interactive Reasoning
- Planning & Scheduling
- Teamwork & Partnering
- Relationship Building
- Good Listening Skills
- Excellent Oral Communication