RESPONSIBILITIES:
- Maintain updated talent pools, conduct 1st line interviews, and ensure strong candidate pipelines.
- Fully train new hires (Day 1 admin, Days 2–3 in kiosk) and provide continuous training during kiosk visits.
- Ensure kiosk staff are trained on new Flash products, services, and campaigns.
- Apply Flash Code of Conduct, handle routine disciplinary issues, and escalate major cases to HR.
- Conduct KPI/KPA appraisals twice annually and support employee growth.
- Submit daily sales to finance, check stock daily, and ensure kiosk finances balance.
- Visit local kiosks weekly, outlying kiosks monthly, and provide feedback after each market visit.
- Drive usage of Flash products through customer discussions, with focus on device sales.
- Maintain the SupaTrader base, achieve ST sales targets, and onboard new traders quarterly.
- Ensure kiosks are stocked with devices, POS, and starter packs, while managing OBFs and repairs.
- Submit daily sales reports, monitor attendance registers, and compile weekly (every Monday) and ad hoc reports.
- Process expense claims correctly, monitor vehicle spend, and ensure they are submitted on time.
We are looking for leaders who provide ongoing coaching and feedback, proactively manage team performance, and support employee career development. Ideal candidates will excel in hiring and retaining high performers, actively managing change, and role modelling behaviours that align with our culture and values.
MINIMUM REQUIREMENTS:
- 1 – 2 years Management experience
- 2 years’ sales experience in field operations.
- Grade 12
- Driver’s license
COMPETENCIES / ATTRIBUTES:
- Ability to multi-task
- Ability to travel long distances
- Planning & Organizing Skills
- Able to work without supervision
- Attention to Detail
- Deadline/Target Driven
- Flexibility
- Negotiation Skills
- Problem Solving – Ability to recon sales and money.
- Proactive
- Relationship Management
- Must be able to work extended hours when required