Management Level
ManagerJob Description & Summary
At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.In change management and communications at PwC, you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies, assess change readiness, and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement, training, and cultural transformation to drive organisational adoption and minimise resistance.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Change, Communications and Culture Manager
ABOUT THE JOB
As organisations evolve rapidly, the need for an agile, highly productive, and tech-enabled workforce is critical to deliver and sustain transformation. PwC’s Workforce Transformation business helps clients transform the size, shape, skills, and culture of their workforce to meet business needs.
South African Technology & Innovation Centre ( SATIC ) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.
We are looking for candidates to join PwC’s NextGen Change capability (client-facing) in the Consulting Workforce Transformation team, sitting in SATIC, where we deliver Change Management, Communications, and Culture support for single-function or cross-enterprise, large-scale transformations involving technology, operating models, or complex organisational change.
Our interventions are critical in ensuring projects deliver lasting business value by embedding new ways of working, shifting behaviours, and accurately measuring the impact and value of technology, people, and cultural change.
Qualifications/Experience required
NQF Level 7 and above (ZA)
At least 5-8 years' experience within consulting, or an industry change management, workforce transformation, communication and culture role.
Ideally an industry recognised change management qualification will be beneficial (e.g., CCMP, Prosci , AMPG) etc.).
ROLE SUMMARY
At PwC, our NextGen Change experts drive transformational success through seamless Change Management, Communications, and Culture initiatives for large-scale client projects. We're expanding our capabilities in South Africa, and as a Manager, your role will be pivotal.
You'll leverage your broad experience in designing and delivering change management, communication and culture strategies and be trained in our leading NextGen Change methodology to tackle complex client projects alongside UK and global teams.
As an integrated member of our team, you'll build meaningful client relationships, lead teams, and strengthen your personal brand, all while thriving amidst ambiguity and using challenges as growth opportunities.
Responsibilities of the role at this level include but are not limited to:
Design and deliver high-quality strategic change management, communication, and culture initiatives for workforce transformations, aligning with client strategies using PwC’s NextGen Change methodology.
Collaborate with the UK NextGen Change team, recognising diverse perspectives and requirements to enhance team and client interactions.
Manage client relationships and oversee a team of consultants to deliver high-quality outputs and meet deadlines.
Create impactful presentations for senior audiences using creative communication tools and digital collaboration platforms like Teams.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Respond to client proposals, showcasing PwC’s methodologies.
Engage in business development activities, such as developing propositions and thought leadership.
Reflect on personal growth, leveraging strengths to address development areas while adhering to the firm's code of ethics.
Travel Requirements
Up to 20%Available for Work Visa Sponsorship?
NoJob Posting End Date
August 30, 2025