As a Runner at Mount Nelson, A Belmond Hotel, you are part of a team that shapes the guest experience of our guests. In this role, you will master the art of delivering exceptional service and gastronomic food and beverage experience. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.
Primary Responsibilities Include:
- Deliver food orders from the kitchen to guest’s tables rapidly and accurately.
- Support and collaborate with both Kitchen staff and the waitering staff.
- Ensure food is served in accordance with safety and departmental standards (e.g. proper temperature, presentation etc).
- Answer guests’ questions about ingredients and menu items.
- Providing exceptional and personalized service.
- Assist with other duties as and when required
Requirements
What You Bring:
- Experience providing exceptional customer service, handling food and beverages, and working a fast-paced environment.
- Friendly and attentive demeanor; ability to answer questions, provide recommendations, and ensure a positive dining experience for guests.
- Strong communications skills to interact with guests, take orders accurately and communication with the kitchen and other staff members.
Benefits
What We Offer:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
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