- Create and conclude standardized agreements for designated MTN business units and negotiating same under the supervision of the Senior Manager Commercial Legal dedicated to the designated business unit.
- Provide legal support for the Products environment in the development of product terms and conditions and ad hoc Legal requirements from the designated business unit.
- Monitor execution of contract milestones as stipulated in various agreements.
- Monitor contract life cycle and ensure that expiring contracts are renewed on time before they expire, where applicable.
- Provide inputs into agreement models for the designated business units such as requested from time to time by the responsible Senior Manager: Commercial Legal.
- Legal and contract support for Ad Hoc projects for the designated business units
- Protect MTN against Legal risk by identifying and highlighting risks to appropriate stakeholders within business such as Legal, Management and/or Executive Management.
Key Accountabilities:
Responsible for creating, negotiating and concluding of Customer Agreements
- Preparing the required standard contracts once instruction received from the respective business area.
- Providing contract support to the designated business units.
- Analyse contract issues and legal risk once contract negotiations ensue and liaise with the different internal business units/stakeholders (including Senior Manager: Commercial Legal) to mitigate the legal risk or to provide business feedback to the Customer or service provider.
- Drive the finalisation and conclusion of agreements once it has been provided to the Customer or service provider and escalate to responsible Senior Manager: Commercial Legal where necessary.
- Report on Agreements status on a monthly basis
- Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.
- Maintain records for correspondence and documentation in relation to established contracts and those in progress.
- Communicate and present information to stakeholders about all contract-related matters.
- Monitor contracts and move forward with close-out, extension or renewal according to what’s best for the company.
- Solve any contract-related problems that may arise with other parties and internally with the company itself.
- Developing and/or amending contract management processes, guidelines and governance frameworks
- reporting,
- Liaising with suppliers/business partners to drive performance and compliance with key performance indicators and service level agreements,
- Providing contract management and administration functions to support the delivery of project/command objectives.
Responsible for all EBU Fixed Line Tender reviews and support
- Attend to all NDA requirements attached to tenders received ensuring the proper policies are followed in terms of NDA’s and escalate in
- time where the opportunity might be at risk due to policy.
- Liaise with all appropriate internal stakeholders in order to address all Legal and contract issues relating to the tenders.
- Escalate or advise if deadlines are not achievable for appropriate action to be taken.
Establishes appropriate relationships with internal stakeholders in the various business units in order to conclude agreements.
- Build strong long-term relationships with various stakeholders in the different business units who impacts on contracting to ensure proper support and feedback in the contract negotiation phase.
- Develop a proper high-level understanding of the environment and technologies and appropriate agreement structures in order to provide general contract/legal advice on the proper contracting models to be followed.
- Provide inputs ii terms of processes which can be enhanced in order to conclude contracts in a speedy and efficient way.
- Report on all matters where proper policy has not been followed
Context:
- Highly sensitive and confidential nature of work undertaken - requires stringent legal regulation.
- Exposure to corporate and government entities
- New business development and growing need for the provision of legal and risk related advice
- Regulatory environment (collaboration with regulatory advisors)
- Competition laws
- Changes in corporate behavior
- Rapid growth of the company
- Rapid growth of product and services
- Insurance environment, within and outside of SA
- More than 80% of a company’s business relationships governed by contracts
Key Performance Areas:
reporting
- Prepare monthly reports for submission to management.
- Report on potential commercial risks that could arise and the appropriate mitigation plan developed
Customer Satisfaction
- Build and maintain solid relationships with all customers – internal and external.
- Understand customer needs and requirements and tailor service delivery accordingly.
- Ensure customer needs and requirements are satisfied by employing the appropriate systems, processes and procedures
- Adopt a proactive approach to prevent problems from arising in the future.
- Identify trends and patterns pertaining to customer requests and needs and filter this information appropriately to continually improve all aspects of service delivery.
Creativities: (improvement/innovation inherent)
- Identify trends and standards to recommend improvements on current contracts
- Look for creative ways to minimize risk
- Look for ways to close a deal and mitigate “deal breakers”
- Continuous development and improvement of standard documentation and processes – i.e. looking at efficiencies and streamlining.
- Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage
- Negotiate best possible deals in line with business strategies.
- Network extensively and build and maintain relationships (internal and external)
- Proactively encourage and maintain relationships
- Communicate actively and effectively resolving any potential conflicts that may arise
- Build professionalism, loyalty and commitment to the organization
4. Job Requirements (Education, Experience and Competencies)
Education:
- LLB
Experience:
- Min of 3 years of commercial drafting experience in a reputable law firm or as a proprietor
- Experience in telecommunications advantageous
- Commercial / technical and/or further legal qualification will be an advantage
- Experience in handling and negotiating.
5. Training
Training:
- Basic GSM Technology
- Compliance issues specific to the telecoms industry
- MTNSA’s systems and PPP’s
- Products and service
About MTN South Africa
Launched in 1994, MTN South Africa is a subsidiary of MTN Group, a leading emerging market operator with a clear vision to lead the delivery of a bold new digital world to our customers. We are inspired by our belief that everyone deserves the benefits of a modern connected life. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code ‘MTN’. Our strategy is Ambition 2025: Leading digital solutions for Africa’s progress.