Conduct outbound sales calls to existing and prospective customers

Build and maintain strong relationships with clients to encourage repeat business

Understand customer needs and recommend appropriate products

Upsell and cross-sell relevant products to maximize sales opportunities

Achieve or exceed monthly and quarterly sales targets and KPIs

Identify new business opportunities and initiate cold calling where appropriate

Maintain accurate records of customer interactions and sales activities using CRM tools

Provide excellent customer service and resolve queries professionally

Stay up to date with product knowledge, industry trends, and competitors

Minimum Requirements:
Grade 12/Matric certificate

A relevant qualification (diploma) in Sales, Marketing, or Business Administration is an advantage.

Additional product or industry-specific training (e.g., tools, hardware, or construction supplies) is beneficial.

Minimum 2 years of experience in a telesales or internal sales role, preferably in the tools, hardware, industrial supply, or B2B distribution sectors

Proven track record of meeting or exceeding sales targets, especially in an outbound sales environment, with exposure to cold calling or new business development

Experience in upselling, cross-selling campaigns

Personal Attributes:
Strong knowledge of sales principles and customer service best practices
Excellent verbal communication and negotiation skills
Confident and persuasive over the phone
Goal-oriented and self-motivated with a positive attitude
High attention to detail and organizational skills
Ability to work independently and as part of a team
Comfortable working in a target-driven environment

Between 3 - 5 Years