Purpose & Overall Relevance for the Organisation:
This role is responsible for maximising the profitability of the Retail Operations in South Africa by supporting the implementation of the adidas Retail strategy.
Key Responsibilities
Project Management
- Coordination of assigned project work/global initiatives to ensure the delivery of project plans on time and within agreed objectives. Project examples: NPS, CRM, Thinktime, House of Retail, Incentive programs, GROW
- Test these pilot projects when required
- Training of users
- Enhancement/optimization of initiatives and processes
Store Operations General Support
- BPMs submissions support for the South Africa
- Store opening/closure/renovation process coordination
- Process optimisation via GSOM/DTC audit
- SSM maintenance
- Act as a single point of contact for retail initiatives and best practices for market and work closely with the trading and implementation for each excellence project
- Supporting expansion into new markets for roll out of retail standards and trainings for Thinktime, GSOM, etc
- Single point of contact for roll out of retail standards and trainings for Thinktime, GSOM, GROW in the market
- Train retail staff in the operation of tools and methods such as GSOM, GROW, Thinktime and other Global and market initiatives as directed by Global COE and Hub Retail Operations
- NPS & CRM: coordination and implementation of the key actions for the retail touchpoints.
- PR requisitions for Retail & Store development, including allocations and liaising with Finance & completing all GRV’s on Ariba
- Event arrangements including sample sale & DTC events where needed
- POPI compliance officer for Retail
- Uniform size curve compilation orders & call off
- Shopping bag orders & call offs
Lease administration
- Compiling turnover reports for Landlords monthly and yearly.
- Assistance with lease reviews, including bank guarantees, FICA documents and DocuSign
- Liaison between, Legal, DTC Lead & Landlords
- Record keeping of all lease agreements & addendums.
- Actioning renewal & closure notices for stores.
SLT Support
- Assistance with travel requests & expense claims
- Meeting & diary management
- ADHOC presentation requirements
- Monthly & Quarterly update decks for SLT & DTC
KPIs
- Net Sales/DCC market
- Retail Excellence: roll out and implementation of agreed projects with alignment of EM
- NPS & CRM score improvement
Key Relationships:
- Local:
- Retail back office team
- Retail field team
- Marketing Activation
- Finance and Profit Protection & internal control
- HR
- Legal
- Finance
- Hub: DTC Excellence Team
Knowledge, Skills and Abilities
- Advanced user of MS Office suite of products
- Fluent in English
- Excellent Coordination and communication skills
- High level of attention to details
- High level of Retail knowledge and experience
Requisite Education and Experience / Minimum Qualifications:
- Relevant Qualification
- 3 years of relevant functional experience, ideally with direct Retail experience and exposure to project management/coordination
- Understanding of Retail, Finance, Control
- Industry experience in Sports/Fashion/FMCG
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –
BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
JOB TITLE:
Trading & Implementation Specialist - EM South
BRAND:
LOCATION:
Cape Town
TEAM:
Retail
STATE:
West
COUNTRY/REGION:
ZA
CONTRACT TYPE:
Full time
NUMBER:
532998
DATE:
Aug 18, 2025