Administrator / Social Media Coordinator

Job Overview

Administrator / Social Media Coordinator – Plettenberg Bay.

Minimum Requirements:

• A motivated and organized candidate to support Sales & Operations and Retail departments.
• Proof of Matric / Grade 12 qualification or relevant retail or business management qualifications are advantageous.
• A minimum of 3 years’ experience in administration and social media management, ideally within retail or sales environments.
• Proficiency in MS Office (Excel, Word) and social media platforms.
• Strong organizational skills, attention to detail, and the ability to work independently.
• Excellent communication skills, positive attitude, and a customer-focused approach.
• Must have reliable transport and fluency in English; Afrikaans is a plus.
• Working from Monday to Friday and hours season 08:00 to 16:00.

Duties and Responsibilities:

• Act as the vital link between customers and our sales team by processing orders, managing customer data, and providing excellent post-sale support.
• Plan, create, and implement engaging social media content and campaigns aligned with our brand message to boost our online presence.
• Support daily administrative functions, including processing commissions, monitoring sales results, and managing staff expenses.
• Coordinate small events, handle correspondence, and maintain organized files to ensure smooth office operations.
• Assist with product listings on retail portals and process online customer orders efficiently.
• Report directly to the Managing Director.