VACANCY: BRACH MANAGER
Job Title: Branch Manager
Department: Operations
Location: Leondale, Kwa-Mhlanga & Standerton
Job Purpose: Lead the attainment of company strategic objectives at branch level by delivering financial results, superior customer experience and engaged staff to achieve sustainable business growth.
Qualifications:
· Diploma in Business Management or any similar qualification
· Valid Driver’s Licence with PDP
Experience Required:
At least three years’ experience dealing with the following:
- Staff management, implement corporate culture and maintains a high level of employee morale to minimize turnover and maximize customer service satisfaction.
- Develops a quality service to obtain the company’s growth objectives.
- Responsible for ensuring deposit growth to obtain the company’s deposit growth objectives by promoting the company’s products and services. Monitors and make decisions on accounts.
- Communicates and implements new ideas and marketing strategies within branch market area to improve sales, marketing, and staff development.
- Develops individual and commercial business through expansion, retention, and development strategies.
- Previous IR (Industrial Relations) experience and good knowledge of IR Procedures
- Excellent communication skills (both written and verbal)
- Computer literate (MS Office)
- Ensures branch compliance with audit and regulatory procedures
· Experience as a manager in a service-related industry
· Experience as a manager in funeral insurance/burial industry or related.
Technical and Behavioural competencies required:
· Process Management
· Financial Results
· People Management
· Customer Experience
· Stakeholder Management
· Governance, Safety, Compliance
Job Type: Permanent
Application Question(s):
- Do you live within the vicinity of the areas mentioned on the advert?
Education:
- Diploma (Preferred)
Experience:
- Client Services Management: 5 years (Required)
Work Location: In person
Application Deadline: 2025/06/10
