BRANCH MANAGER NEWCASTLE
ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced Retail Branch Manager to contribute to our company’s sales objectives.
PURPOSE OF THE ROLE:
The Branch Manager plans and directs the day-to-day operations of the Branch. Incumbent develops strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base.
You will also ensure customer needs are met, complaints are resolved, and service is quick and efficient. In addition ensure all products and displays are merchandised effectively to maximize sales and profitability.
REQUIREMENTS
- Proven work experience as a Branch Manager
- Electrical/ Electronics will be advantageous
- Experience managing a high-performance sales team
- An ability to understand and analyze sales performance metrics
- Solid customer service attitude with excellent negotiation skills
- (Strong written communication and team management skills) Sound communication skills (written & verbal), coupled with the effective ability to interact with people at all levels
- Manages, motivates and improves the team in order to achieve the company goals
- Analytical skills with a problem-solving attitude
- Availability to travel as and when required
- Demonstrable capacity to keep abreast of new technology trends
- Demonstrate problem-solving skills and negotiation skills
- Solid understanding of budgeting and reporting
- Provide market intelligence to the sales team
- Performance, growth and development of the Independent sales force
- Delivering strategies to optimize sales force performance
- Anticipating business needs, identifying strategies to capitalize on opportunities and mitigate business risks
- Developing goals, KPIs and objectives and executing against the Company’s vision
- Evaluating performance and productivity and identifying remedial action when required
QUALIFICATIONS:
- A post graduate Degree or its equivalent in Electrical or Electronics, Sales, Marketing, or closely related discipline from a recognised Tertiary Institution preferred
- Essential: 7 – 10 years’ experience in Sales within a manufacturing environment – Electrical will be advantageous.
- At least 5 years’ experience in a Senior Sales managerial capacity.
- Computer literate (Microsoft office, AccPacc, Syspro)
BRANCH MANAGER TOP SKILLS & PROFICIENCIES:
- Budgeting
- Accounting and Finance
- Marketing
- Retail Management
- Leadership
- Ability to Motivate Others
- Delegation
- Customer Focus
- Quick Learner
- Multi-Task Skills
- Team Player
- Pricing
- Staffing
- Vendor Relationships
- Market Knowledge
- Results Driven
- Strategic Planning
- Management Proficiency
- Client Relationships
- Sales Experience
- Organization
- Verbal and Written Communication
