Central Support Officer

MAIN FUNCTIONS OF THE JOB

Allocations

• Ensures that all bank statement allocations are done correctly and timeously.
• Ensures that all other allocations, including dynamic file allocation to advances deals are done correctly and timeously as directed by the Central Support manager.
• Manages the robotic process for allocations implemented by the bank.
  

  Wealth Support

  
  

• Responsible for the follow key areas related to allocations as directed by the Central Support Manager:
• Ensuring administration support is provided to wealth consultants to effectively and efficiently open up new unit trust accounts.
• Assisting with reporting requirements relating to wealth division.
• Assisting with the development of key performance indicators for wealth as identified by GM: Retail and Wealth and GM: Operations.
  

  Policies and procedures

• Creation of a central point of contact for all policies and procedures for the Bank.
• Assignment of resources to draft, co-ordinate and facilitate updates or new policies as and when required.
• Actively managing feedback and process of changes to Policies and procedures.
• Ensuring all new policies drafted is rolled out effectively within the bank via the Banking’s training divisions or relevant department as appropriate.
  

  Centralisation of Payments

• Managing of all emails & queries received in the central payments email.
• Scheduling of daily payments received from all branches and customer services.
• Facilitate requests for early withdrawals.
• Assisting with reporting requirements relating to central payments.
• Processing of daily payments on Imal, Enterprise, Swift and Corporate Plus. Processing Efts and internal transfers.
• Process withdrawal requests for Attorney Trust Saver Accounts
• Assists central operations with any key support requirements as the need arises as directed by the Central Support Manager.

QUALIFICATIONS

• Matric
• B.Com or equivalent
• Advanced Computer skills
  

  PREFERRED EXPERIENCE

  
  

• 2 years Administration experience
• At least 1 years’ experience within a Financial Services institution will be an advantage
  

  KNOWLEDGE

  
  

• MS Office
• Swift
• Banking systems

Al Baraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.