Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Business Group Overview
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.
The SSA Practice applies deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as marketing, strategic growth, profitability, digital payments and risk.
Position Summary
The Visa Consulting & Analytics Manager will undertake consulting engagements for SSA markets, enabling portfolio growth and improved profitability in clients’ credit and debit payment card business.
Potential projects could include payments strategy, card portfolio management diagnostics, enhancement of digital product offerings, development of industry landscape evaluations and best practices, optimizing client customer experience and reducing risk and fraud.
Working with the Senior Director and collaborating with other team members in VCA and Visa SSA, the Manager will draw on their domain knowledge and expertise to provide recommendations to clients, work that will enable enduring, strategic relationships with our clients.
- Identify and surface opportunities for client projects and submit for inclusion into plans.
- Design performance solutions to client requirements, striving for innovative and
- Undertake client projects, including project road mapping, client interviewing,
- Bring deep subject matter expertise to bear in undertaking engagements such as portfolio strategy, portfolio diagnostics, and Acquisition and Loyalty program health checks.
- Create, develop and maintain models, contribute to IP creation and standardized VCA offerings
- Conceive and brief to the Analytics team projects including segmentation, propensity models, and other intelligent targeting solutions.
- Defining the scope, understanding clients objectives, framing the problem or
- Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information
- Synthesizing analysis to determine gaps, issues, opportunities
- Identifying solutions such as strategies, tactics or programs of activity
- Recommending approaches, providing guidance and at times physically supporting implementation at the client site
- Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
- Foster partnership with other internal functional areas, ensuring alignment of
availability.
- Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions.
Specific requirements are:
- Superior analytical and problem solving skills, with demonstrated intellectual and
- Must be team oriented, collaborative, diplomatic, and flexible, able to work effectively in matrixed organization
- Excellent presentation skills, including strong oral and writing capabilities
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
- Confident meeting and facilitation skills
- Ability to negotiate with senior executives
- Intellectual versatility, able to traverse domain topics
- Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data. Be very detail oriented, ensuring the highest level of quality/rigor in reports and data analysis. Strong Excel and PowerPoint skills
- An understanding of data models, statistical analysis, financial modelling, etc.
- Excellent project management skills
- Strong academic credentials, with relevant undergraduate degree and MBA or graduate degree preferred
- Willingness to travel (20%)
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Bachelors degree or equivalent.- At least 5 years of overall work experience
- At least 3 years of solid experience in either of or a combination of management consulting, retail banking, payments experience
- Combination of regional and global experience is also desired
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
