BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.
This pivotal role combines customer centric thinking with data -driven insights to design and implement innovative strategies that enhance customer experiences and maximise the lifetime value of customer relationships.
BeiGene is seeking an accomplished Customer Engagement Partner to join our team in Johannesburg. In this pivotal role, you will strategically shape BeiGene’s presence within the haematology and oncology disease areas, driving competitive success in the South African market while delivering value to patients, the organization, and the broader healthcare ecosystem.
You will support BeiGene’s overall sales objectives by executing assigned sales activities and providing physicians, pharmacists, and other healthcare professionals with the information and services necessary to ensure the safe and effective prescription of BeiGene’s product portfolio. The successful candidate will efficiently manage territory and administrative responsibilities, maintaining full compliance with all relevant regulations when representing BeiGene’s products to healthcare providers.
Leveraging your strategic acumen and experience in the oncology market, you will demonstrate strong performance and contribute to Beigene’s’ overall success.
Role Responsibilities:
- Promotes BeiGene’s medicines through engagement with targeted physicians and health care professionals in the territory, enabling best patient care.
- Develop meaningful value added relationships with Key Opinion Leaders and other allied healthcare professionals
- Implement sales and marketing strategies and initiatives
- Monitor, analyze, and evaluate market trends, consumer behaviors, and competitor activities to identify market opportunities for the product.
- Plan and develop brand sales strategies and initiatives that are in line with the growth drivers and business objectives.
- Develop and implement promotional campaigns, materials, and educational initiatives that are in line with brand strategies.
- Develops and strategically implements a territory business plan to meet customer needs and achieve goals.
- Trains and educates physician support staff on the proper use and handling of BeiGene’s Hematology products
- Assures that healthcare professionals have realistic expectations concerning the use of BeiGene’s medicines
- Collaborate with cross-functional teams, to develop, integrate, and implement strategic and operational plans
- Develop territory plan aligned with brand objectives and execute tactics.
- Performs all administrative functions required of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner.
- Maintains communication and assists in the identification and resolution of issues, opportunities and integrates proactively with the market access, marketing and medical teams.
- Successful completion of all product knowledge coursework, LMS/Compliance Wire assignments
- Supports compliance with applicable BeiGene policies and procedures (e.g., healthcare compliance, adverse event reporting, travel and expense reporting)
Qualifications:
- This position requires a B.A. / B.S. with previous pharmaceutical industry sales experience.
- The ideal candidate should have 7 plus years’ experience in sales & customer engagement with significant Hematology and Oncology disease area experience.
- Must have a self-starting, self-managing independent work style.
- Dedicated to making customer service and patient care a priority.
- Must be results oriented with a strategic focus on sales.
- Experience in specialty sales, with an understanding of reimbursement, distribution, and managed care processes as well as previous national/corporate accounts, managed care organization and hospital markets.
- Ability to measure and analyze key performance indicators (ROI and KPIs).
- Familiarity with CRM software and proven track record of use
- Ability to actively engage in developing new business.
- Proven track record of resilience in the face of challenges.
Global Competencies
When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity, and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.
- Fosters Teamwork
- Provides and Solicits Honest and Actionable Feedback
- Self-Awareness
- Acts Inclusively
- Demonstrates Initiative
- Entrepreneurial Mindset
- Continuous Learning
- Embraces Change
- Results-Oriented
- Analytical Thinking/Data Analysis
- Financial Excellence
- Communicates with Clarity
We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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