Job Overview:
The primary responsibility of a F&I Debtors Administrator is to manage and administer the debtor accounts related to the financing and insurance products offered to customers during vehicle sales. The F&I Debtors Administrator ensures timely and accurate processing of financial transactions, monitors outstanding debtors, and works closely with internal teams to resolve any payment-related issues.
Key Responsibilities:
Collection and control of F&I debtors:
- Daily follow-up on long outstanding remittances, proof of deposits (where relevant), DIC invoices and over allowances credit notes.
- Allocating payments on accounts.
- Working through the unallocated payments to ensure that all payments received were allocated correctly.
Working on Vehicle Creditors and clearing these deals timeously:
- Following up on leads that were created but not paid as yet.
- Allocating payments on accounts.
Processing refunds:
- Licensing and registration refunds
- Provision refunds
- Product refunds
- Holding deposits, etc.
- Processing finance cancellations and assisting with any inquiries regarding the cancellation.
- Finance Compliance - Checking compliance on finance deals on a monthly basis and ensuring that these failed deals get corrected accordingly.
- Assisting with the reconciliation of finance products
- Assisting the F&I’s with day-to-day activities and queries relating to their client accounts.
- Attending to any queries that relate to an F&I coming from Customer Care.
- Assisting with invoicing of monthly commission income.
Skills and attributes:
- Motivated
- Confident
- Attentive to detail
- Able to work under pressure
- Active listening skills
- Strong work ethic
- Excellent time management
- Ability to work with various individuals with different characteristic
- Must have a Matric Certificate
- National Diploma or Degree in Finance will be an advantage
- 2/3 years accounting experience will be advantageous Automate Evolve experience beneficial
- Momentum Provident Fund
- Discovery Life Insurance
- 15 Days Annual Leave
- Market related salary
Report job
