The purpose of this role is to manage and oversee on-site support services within a designated area, ensuring effective operations and optimal service delivery in line with company goals. The role also includes managing the on-site team in that area.
Key outputs:
· In-depth reporting on team activity
· Establishing and expanding competent onsite service lines, ensuring constant improvement in the quality efficiency and range of services.
· Ensure the delivery of profitable and quality client services through the efficient and productive management of resources.
· Develop and maintain a cohesive onsite services team with clearly defined authority and responsibility.
· Create individual development plans for team members with regards to the following aspects.
· Collaborating with other service lines to ensure agreed SLA’s are met.
Minimum Skills Required & Job Specific Requirements:
· 4+ years solid on-site management experience in pharmacy or retail environment
· Strong people management experience
· A+ and N+ Certification
· Linux experience on command line
· Extensive windows experience
· Good understanding from a technical perspective
· Ability to work collaboratively with other colleagues
Job Types: Full-time, Permanent
Work Location: In person
