Forensic Investigator

• Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, business strategy and CSI.
• Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
• Ensure work completed per plan and conduct investigations.
• Identify gaps in processes, make recommendations to improve processes and prevent re-occurrence of claims.
• Highlight implication of not implementing recommendations so that corrective action can be taken.
• Prevent further potential losses by alerting other banks of possible fraudulent transactions and identifying suspicious deposits.
• Conduct investigations and report fraudulent activities.
• Ensure regulatory standards for record keeping are met.
• Ensure provision for claims are made and regulatory requirements are met and report claims and corruption cases.
• Ensure consistency of sanctions for similar transgression.
• Report information regarding fraudulent trends to Enterprise Risk Committees (ERCOs) for implementation of preventative and corrective action.
• Gather and analyse relevant documentation received from clients.
• Obtain evidence and determine veracity of claims by requesting assistance from internal sources within Group Risk Services (GRS) as well as suppliers.
• Ensure client needs and expectations are met.
• Enable the implementation of recommendations and actions required.
• Provide updates and feedback related to escalated queries pertaining to alleged fraudulent claims from clients by interacting with the Ombudsman Liaison electronically.
• Improve business performance and prevent further potential losses.
• Prevent further potential losses and alert Legal Insurance for provision in case of losses that are R1m and above.
• Prevent and/or reduce potential losses.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise.
• Support personal growth and effective performance.
• Maintain knowledge management and improve team success.

• Minimum 3 years experience in conducting investigations in a banking environment.
• 2-3 years xperience in dealing with fraud disputes or errors in processing.

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566