Internal Sales Administrator

Job Overview

Internal Sales Administrator required in Cape Town.

Are you an energetic person who enjoys building strong relationships with clients, and offering excellent service?

Our client in Paarden Eiland is looking for a dynamic team player to join their growing business. This role is perfect for someone who thrives in a fast-paced environment, enjoys building client relationships and has a sharp eye for detail.

If you have solid admin and sales experience, strong communication skills and a proactive approach to problem-solving, this could be the next exciting step in your career!

Requirements:

• Matric (a post-matric qualification in sales, business, or administration is advantageous)
• Sales background, preferably in the building materials industry will be advantageous
• Strong verbal and written communication skills with a personable and professional manner
• Proficient in Microsoft Office programs (Excel, Word, Outlook) and CRM platforms
• Well-organized with excellent time management capabilities
• Comfortable working under pressure in a dynamic fast-paced setting
• Keen attention to detail and a practical approach to problem-solving
• Self-motivated, driven and takes initiative
• Service-oriented with a strong focus on customer satisfaction
• Team player who can also perform effectively when working independently

Duties and Responsibilities:

• Build and maintain positive customer relationships by managing transactions and driving sales performance
• Handle sales administration tasks such as issuing credit notes and maintaining back-order records
• Monitor overdue accounts and initiate follow-ups to ensure timely collections
• Schedule and track deliveries to guarantee efficient and accurate order processing
• Contribute to inventory management through regular cycle counts, stocktakes, and processing GRNs
• Gain comprehensive product knowledge in order to confidently promote and support sales efforts
• Support the sales team with report generation and a range of administrative responsibilities