IT Support Intern (12 months)

We are looking for a motivated and self-driven Information Technology (IT) Intern to join Westin Cape Town Hotel team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. This is a fantastic opportunity for someone interested in gaining hands-on experience in IT support within a dynamic hospitality environment.

IT Support Intern duties and responsibilities

• Provide first-level IT support for users.
• Provide technical assistance to staff and customers on hardware and software-related issues
• Install, configure, and troubleshoot computer systems, hardware, and software
• Set up and maintain computers, peripherals, and other networked devices.
• Follow established procedures and processes for computer maintenance
• Provide training and support to team members on the use of computer systems and software

IT Support Intern Requirements and Qualifications

• National Diploma in IT or Bachelor’s degree in Information Technology, Computer Science, or related field.
• Basic knowledge of computer systems and software.
• Basic knowledge of network and system security.
• Familiarity with hardware and software installation.
• Basic problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Able to work independently at times under supervision and as part of a team
• Able to learn quickly and adapt to changing technology.

Benefits:

• Gain hands-on experience in a professional IT environment.
• Exposure to various technologies and troubleshooting techniques.
• Mentorship from experienced IT professionals.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.